Order rejection

Because ASCs are unmanned, exception handling is critical. Therefore, when the ACCS receives a transport order for a crane, it first evaluates whether it is in a position to accept the order. If it accepts the order, there still may be situations in which an ASC cannot continue handling an order and needs instructions to resolve the deadlock.

Typically, a crane rejects an order based on a validation error, not because of a technical problem, and it aborts an order as a result of human interaction triggering a technical error. Is this equally valid for both supported interfaces?

Rejection Reason

ACCS Reaction

Description

Invalid order state

Order rejection

The order is erroneous, for example because the crane's position is unknown. Ideally, the ACCS provides details about the problem. ECN4 suspends the order.

Invalid ASC state

Order rejection

The crane is not in a state to receive the order, for example because it went offline when XPS issued the order. ECN4 resets the work instruction to make it re-available for dispatch.

Cannot lift container

Order Abortion

The crane cannot lift the container. In most cases, this happens due to an inventory issue at the origin. If available, the ACCS provides XPS with the reason for the abort. ECN4 suspends the order so that you can verify the condition of the stack and resume work when possible.

Cannot set container

Order Abortion

The crane cannot set down the container. In most cases, this happens due to an inventory issue at the destination. If available, the ACCS provides ECN4 with the reason for the abort. ECN4 proceeds as follows:

  1. Determines if the destination was within the ASC stack or was a grounded transfer zone.

  1. Cancels the order and issues a yard alarm.

  2. If the destination was within the ASC stack, decks the container as close as possible to the current position of the ASC.

If the destination was a grounded transfer zone:

  • Decks the container back into the ASC stack as close to the exit point as possible.

  • Sends a new transport order to the ACCS.